Privacy Policy

Last Updated: May 31, 2025

Welcome to BTR Marketing & Management ("BTR," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website btr.marketing (the "Site") and use our services.

Our commitment to integrity and ethical practices, in line with Sharia principles where applicable, extends to how we handle your data — with respect, transparency, and for legitimate purposes only.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form (e.g., name, email address, phone number, message)
  • Subscribe to our newsletter (e.g., email address)
  • Engage with our services (details necessary for service provision)
  • Interact with our Site (e.g., through cookies, usage data — see our Cookies Policy for details)

The personal information we collect depends on the context of your interactions with us, the choices you make, and the features you use.

2. How We Use Your Information

We use personal information collected via our Site for the following purposes:

  • To respond to your inquiries and fulfill your requests
  • To send marketing and promotional communications in accordance with your preferences (you can opt-out at any time)
  • To provide and improve our services and analyze usage patterns
  • To send administrative information about service changes, terms, or policies
  • To protect our Site through fraud monitoring and prevention
  • For other business purposes such as data analysis, usage trend identification, and evaluating our marketing effectiveness

3. Lawful Basis for Processing

We only collect and process personal data where we have a lawful basis: consent (where you have given it), contract (where processing is necessary for a contract with you), and legitimate interests.

4. Data Sharing and Disclosure

BTR Marketing & Management does not sell your personal information. We may share your information with trusted third-party service providers who perform services on our behalf (e.g., email delivery, website hosting, analytics). We require all third parties to respect your data security and treat it in accordance with the law.

We may also disclose your information if required by law or in good faith to:

  • Comply with a legal obligation
  • Protect the rights or property of BTR
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

5. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information. However, no internet transmission is 100% secure. Transmission of personal information to and from our Site is at your own risk.

6. Data Retention

We retain your personal information only as long as necessary to fulfill collection purposes, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access — Request copies of your personal data
  • Rectification — Request correction of inaccurate or incomplete information
  • Erasure — Request deletion of your personal data (under certain conditions)
  • Restrict Processing — Request we restrict processing (under certain conditions)
  • Object to Processing — Object to our processing (under certain conditions)
  • Data Portability — Request transfer of your data to another organization

To exercise these rights, contact us using the details below.

8. Cookies

We use cookies and similar tracking technologies. Details are set out in our Cookies Policy.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites. We advise reviewing the Privacy Policy of every site you visit.

10. Children's Privacy

Our Site is not intended for use by children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection without parental consent, we will take steps to remove that information.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the "Last Updated" date and will be effective as soon as it is accessible.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

BTR Marketing & Management

Abu Dhabi, UAE

Email: privacy@btr.marketing